Apple Inc. said that it is “exploring” the possibility of offering rebates to customers who have replaced their iPhone batteries as a result of the company intentionally slowing down older models of the device. However, the tech giant pointed out that its newer iPhone models include “hardware updates” which will help avoid the issue.
“iPhone 8, iPhone 8 Plus, and iPhone X models include hardware updates that allow a more advanced performance management system that more precisely allows iOS to anticipate and avoid an unexpected shutdown,” Cynthia Hogan, Apple’s vice president for public policy said in a letter to Senator John Thune released on Tuesday.
In December, the tech giant issued an apology to users and offered to reduce the price of out-of-warranty batteries to $29 from $79 for users with an iPhone 6 or older versions. The following month, Thune, who is Chair of the Commerce, Science and Transportation Committee, asked Apple if it plans to offer rebates to customers who “paid the full, non-discounted price for a replacement battery in an effort to restore performance.”